Yesterday wasn't a very good day for me. It was like the god of lethargy and slowness had chosen me as his victim of the day.
It was evening and I was in a rush (Tuesday movies are back to 200/= and I'm a Kenyan like that). I was meant to meet someone who'd deliver a letter for me but being caught up in the jam, I got late and they left and I got upset. I managed to get a plan B, who however somewhat compliated my life when discussing the modeof delivery, but that marked the decent of the dark cloud.
Next, I dashed to some building where I wished to get some certain un-speakable beauty treatment done, only to find that they were so busy they couldn't slot me in. That wasn't the bad part. The bad part was that I didn't know what they were called or what floor they were on since I had just heard about their good services, and so had to go up and down the whole building looking for them.
Then I went to the bank to pick an ATM card. Whereas there were 2 counters and both were busy, I sat on the dge of my seat waiting for my turn. When it finally came, I stated my purpose as consicely as possible hoping to be in and out in 2 minutes. The guy on the other side of the counter was obviously tired after a hard day's work and anxiously watching the minutes tick by. He slowly took my details and went to pick the card. Just as my luck that day would have it, the client who came in after me and was being served at the other counter had a collossal problem that apparently needed the full attention and input of both bank guys and I was left staring at the wall as they gave him full assistance. "But I was here first," I quietly thought to myself as I watched the minutes ticking by.
When that was finally over, I popped into a certain shop and after picking my purchases, went through the exact same thing at the till. The chick who was behind me was served before me since they knew her. People, what the hell is wrong with our customer service!
Anyhoo, I somehow managed to get to the movie on time and was well entertained. At some point I figured that getting upset at the world doesn't make things work faster.
2 comments:
Hi. I so feel you on customer service. Have you even had some business to do in Safaricom? Those ones will make you want to pull your hair out.
Kwanza now that you've reminded me, there's a time my mom sent me to Safcom to replace her sim. Even though I didn't have to queue for the info, I was sent from counter X to Counter z before I was finally rudely told that I couldn't get it since I didn't have her ID!
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